How do we help?
Our services are confidential, non-judgemental and impartial.
The Carers Centre provides services based on providing personalised carer support a set forth by the comprehensive model of carer support; Carers’ Hub, which is based on the National Carers’ Strategy for England.
We provide information, one-to-one carer support, training, opportunities to join carers groups or take part in events and activities. As well, carers can access sessions with our complementary therapist and counsellors.
If you contact us, one of our Carers Support Workers will initially carry out a confidential assessment based upon the individual circumstances of yourself and the person you care for. If necessary we can refer you to appropriate organisations for specialist services.
We can provide you with support in the manner you are most comfortable with which could be over the telephone, a home visit, a Centre visit or by email. Once you are registered with us you have full access to all of our services.
Services we provide are:
- Information and signposting
- Advocacy and mediation
- A listening ear
- Training and support to care
- Groups
- Complementary therapy
- Counselling
- Activities and events
‘Person-Centred’ Approach Service Diagram
(click to enlarge)
Who should contact us?
Anyone can contact the Carers Centre. If you are a carer you can contact us directly and speak to anyone in the team. We are here to help you so please get in touch. Also if you know someone who is a carer and you think they might benefit from our services, please ask them to contact us.
Professionals in health and social care services are encouraged to refer carers to Carers Centre Newcastle so that we can help to ensure a holistic approach to supporting carers. Visit the Professionals section of the website to download a referral form.